DAO Web Page of Fame

Celebrating Summer Successes Since 2006

  INDUCTEE:  Douglas Polen

YEAR:   2006

CATEGORY: Regression


Douglas Polen used regression analysis to determine the true source of profitability for Titan Virginia Ready-Mix’s business (the delivery of concrete). Capitalizing on that finding will easily increase profitability by half a million dollars a year (for a company with annual profits of approximately $20 million.)

Polen discovered that the speed at which Titan could unload its concrete (Yards per Man Hour) varied by customer and was the most important determinant of customer profitability. Changing to a pricing system based, in part, on unloading time will help the company better serve its more profitable customers.