Teaching Materials

“Creating New Products”, 20 minute video on the process of product development, documenting three student team projects from GBUS813, 02/02.

“Carrier Corporation, Montluel France: The Aquasnap Design Project”, with Jean Gibbons, 02/01, UVA-OM-0972, UVA-OM-0972TN. Issues: design as a source of competitive advantage, design for X: ease-of-installation, manufacturing, the environment, variety.

“Macromedia Inc: Weaving Dreams of Global Markets and New Technologies”, with Chris Lehmbeck and Christian Terwiesch, 02/01.  Issues: Designing variety in software versions; product architecture.

"Ozone LLC: Krispy Kreme Doughnuts Franchise", Revised 11/99, UVA-OM-0877, UVA-OM-0877TNIssues: process analysis, product line management. This case received the Wachovia Award for Excellence in Teaching Materials, in May 2000. 

"Titan Industries Limited", 10/96.  Issues: product line management, activity-based costing, and market benefits of new product variety at an Indian Multinational.

"Our Daily Bread", 05/00Issues: Process analysis, product line management.